According to Gene Roddenberry, there are
no enlisted ranks in Starfleet. However, in
"Family",
Sergei Rozhenko (Worf's foster father) mentions
something about meeting another Chief Petty Officer.
Later on, in the same episode, Sergei mentions that he,
an enlisted man, managed to raise an officer. Also, in
"The Drumhead",
the part-Romulan, part-Human medical technician said
that he was so anxious to get into space, he decided to
forgo the Academy and, instead, become enlisted. This
will indeed contradict what Gene has said.
The Ferengi were originally introduced
with the intention of making them the main, re-occurring
adversaries in the series (very much as the Klingons
were in the original series). However, audiences found
the Ferengi too comical to take seriously as potential
foes, and the race were gradually refined into the more
(usually intentional) comical characters as later
typified by Quark in “Star Trek: Deep Space Nine.” The
Borg would eventually become infamous as the ultimate
menace.
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